Special order items are non-returnable. Turntables and phono cartridges are non-returnable unless defective, and then for exchange only. In the case of phono cartridges, your cartridge must be returned and deemed defective by the manufacturer before it will be exchanged.
Kirmuss Audio 5-Inch Felt Record Mat
A record mat sits on your turntable's platter and helps damp vibrations in the record itself, improving detail retrieval.