See custom order Terms of Service
Special order items are non-returnable. Turntables and phono cartridges are non-returnable unless defective, and then for exchange only. In the case of phono cartridges, your cartridge must be returned and deemed defective by the manufacturer before it will be exchanged.
If you find any item on our website available for a lower price elsewhere, contact us. We will meet or beat any verifiable price from an authorized dealer.*
*Tube prices are non-negotiable. Period.
We accept offers on our inventory of used equipment that does not have a posted price. (Don't low-ball us. We won't respond.) We do not accept offers on used equipment that has a posted price; these items are priced according to market value and will sell.
We create package deals for our customers that cannot be beat. And, we take trade-ins! Contact us for expert consultation when making any upgrades to your system.